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How 333ki Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our platform — and how we protect it.

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HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use SSL encryption on every page — from login to the deposit screen where you enter your Nagad or Rocket reference. Your session data is tied to your device fingerprint, so if a login attempt comes from an unfamiliar device or location, our system flags it before granting access. Data we hold is kept only as long as your account is active or as long as required to resolve disputes and meet legal obligations. When those periods pass, the data is deleted or anonymised.

SSL Encryption

Every connection between your browser or phone and our servers runs over SSL. This covers your account login, bKash deposit steps, and live chat sessions.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand how the site performs. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account records are retained while your account is active. After account closure, data is held only as long as legally required, then deleted or anonymised — no unnecessary storage.

Data Access Requests

You can request a copy of the personal data we hold on you. Submit the request via the in-account help form or email. We verify your identity before releasing any data.

What We Collect and Why We Collect It

333ki Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on 333ki, we collect the details you submit during registration — your name, email address, and contact number. When you make a payment through bKash, Nagad, or Rocket, our system records the transaction reference and wallet number to match your deposit

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to your account and process withdrawals correctly. We do not store your full bKash or Nagad PIN; that stays between you and your wallet provider. We also collect device data — browser type, operating system, and session timestamps — to keep your account secure and detect
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unusual login activity. If you contact our support team, the conversation is logged so we can follow up accurately. Cookies help us remember your session so you do not have to log in from scratch every time you return on the same device. All data collection
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is done to operate the platform, process your payments, and keep your account safe. Data handling and your rights under this policy depend on your local law and the eligible regions in which you access the service. We do not sell your personal data to third
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parties for marketing purposes.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct, or request deletion of your personal data, our support team handles privacy requests directly. Reach out through live chat on the site, drop us an email, or use the in-account help form. We aim to acknowledge every privacy request and respond with a clear update. Your eligibility to make certain data requests may depend on your local law and the region from which you access the platform.

Team online

Live Chat

Start a chat session from any page on 333ki. Tell the agent this is a data privacy request and they will route it to the right team.

Email Support

Send your privacy query to our support email. Include your registered account email so we can verify your identity before acting on the request.

In-Account Help Form

Log into your account, open the Help section, and submit a privacy request form. This method is the quickest way for us to confirm your identity.

Your Privacy Rights — Common Questions

Here are the questions we hear most often about how 333ki handles your data. If your question is not covered below, our support team can take it from there via live chat or email.

We collect your name, email address, phone number, and device data at registration. Payment references from bKash, Nagad, or Rocket are logged when you deposit or withdraw.

No. We never store your wallet PIN. Your PIN is processed entirely within your bKash or Nagad app. We only record the transaction reference number to match your payment to your account.

Yes. Submit a data access request through the in-account help form or email our support team. We verify your identity first, then send your data within a reasonable period.

We retain data only as long as legally required following account closure — typically to handle dispute resolution or meet applicable legal obligations. After that period, it is deleted or anonymised.

We do not sell your data. We share it only with payment processors like bKash, Nagad, and Rocket to complete transactions, or where required by applicable law in eligible regions.

Contact us via live chat or the in-account help form and request data deletion. We will confirm which data can be removed immediately and which must be held for legal reasons.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 333ki Handles Your Personal Information

Data Handling, Cookies and Account Security

SSL Encryption

Cookie Management

Data Retention

Data Access Requests

How to Contact Us About Your Data

Live Chat

Email Support

In-Account Help Form

Your Privacy Rights — Common Questions

01 What personal data does 333ki collect when I open an account?

02 Does 333ki store my bKash or Nagad PIN?

03 Can I request a copy of the data 333ki holds about me?

04 How long does 333ki keep my personal data after I close my account?

05 Does 333ki share my data with third parties?

06 How do I ask 333ki to delete my personal data?

Privacy Policy

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